Our Terms and Conditions are as
follows:
·
We
are an online retailer of cycling products. We do not own the trademarks,
brands or logos depicted anywhere on our website. In addition, we are not
affiliated with any of the brands or trademarks listed on any product on the
website. All rights reserved.
·
We
are not responsible for the misuse of any of the products we sell.
·
Products
listed on the website may or may not be in stock at the time of every online
purchase. Should a customer purchase a product on the website, and the product
happens to have run out of stock, we reserve the right to email the customer to
confirm the stock shortage and the customer can request a full refund which
will be processed within 7 working days.
·
Geared4Cycling.com
is not responsible for import duties and taxes payable in the destination
country.
·
The
customer may not duplicate any portion of this website without prior
authorization from Geared4Cycling.com.
Our Returns and
Refunds Policy is as follows:
·
We
ship to most countries worldwide. We make use of mostly postal
systems in order to be able to offer affordable shipping on most of our
products.
·
All
orders made on this website will require 5 working days to process, including
payment verification and confirmation which normally takes 2 working days with
our payment processor. Thereafter, your order will be shipped and you should
physically receive your order within 45 working days.
·
All
products will be delivered within 45 working days from the date of despatch.
Should your product not be received by you within 45 working days, you can
request for a full refund by sending an email to admin@geared4cycling.com or sending
a Whatsapp message to +263719684870.
·
We
do not accept returns on any orders.
·
If
we cannot ship to your location, you will be notified via email and will have
the option of requesting a cancellation of your order and a full refund within
5 working days.
·
If
the product you have ordered is temporarily out of stock, you will be notified
via email and you will have the option of waiting a further 14 working days
delay in shipment, or request for a full refund within 5 working days if you
cannot wait a further 14 days delay in the 45 working day delivery time.
Our Privacy Policy
is as follows:
·
Your
privacy is very important to us. Accordingly, we have developed this Policy for
you to understand how we collect, use, communicate and disclose and make use of
personal information. The following outlines our privacy policy.
·
Before
or at the time of collecting personal information, we will identify the
purposes for which information is being collected. We will collect and use of
personal information solely with the objective of fulfilling those purposes
specified by us and for other compatible purposes, unless we obtain the consent
of the individual concerned or as required by law.
·
We
will only retain personal information as long as necessary for the fulfilment
of those purposes. We will collect personal information by lawful and fair
means and, where appropriate, with the knowledge or consent of the individual
concerned.
·
Personal
data should be relevant to the purposes for which it is to be used, and, to the
extent necessary for those purposes, should be accurate, complete, and
up-to-date.
·
We
will protect personal information by reasonable security safeguards against
loss or theft, as well as unauthorized access, disclosure, copying, use or
modification.
·
We
will make readily available to customers information about our policies and
practices relating to the management of personal information.
·
We
are committed to conducting our business in accordance with these principles in
order to ensure that the confidentiality of personal information is protected
and maintained.
Our Delivery
Policy is as follows:
·
All orders are subject to product availability. If an item in your order
is unavailable, we will ship you the part of your order that is available. When
the out of stock item becomes available, we will ship you the rest of your
order. Shipping costs for your order are non-refundable and are based on the
weight of the items you order and your location. The date of delivery for your
order may vary due to carrier shipping practices, delivery location, method of
delivery and the quantity of items ordered, and in addition your order may be
delivered in separate shipments. Additional shipping charges may apply
depending on your location and the size of your order. You are responsible for
all taxes applicable to the delivery of your order, including sales tax, value
added tax, custom duties and excise duties. If there is any damage to the items
that you ordered on delivery, you must contact us within 5 days from receipt of
your order.
·
Upon successfully placing an order and making payment, allow 5 working
days for your order to be processed and payment confirmation to be received.
Thereafter, a maximum time-frame for physical receipt of your order is 45
working days. If you do not receive your order within 45 working days from the
date of despatch of your order, you may request a full refund for your order.
For any queries, email admin@geared4cycling.com
or Whatsapp +263719684870.
We are here to get you “geared4cycling” J
Cyber-Tronix Corporation (Private)
Limited
t/a
Geared4Cycling.com
P.O. Box FM33, Famona, Bulawayo, Zimbabwe
# 3 Walpole Road, Malindela, Bulawayo, Zimbabwe
+263719684870